No shared passwords: we use OAuth or application passwords wherever the platform supports them, so access is scoped and individually revocable. Secrets are kept in encrypted storage with restricted file permissions — never in code, tickets or email. When you cancel, access is removed within 7 days of contract end.
We process SEO and site data only — search metrics, page content, publishing accounts. We do not touch your customers' personal data. Everything we do is covered by UK GDPR, and a data processing agreement is available on request.
Infrastructure is self-hosted on servers we control in the EU — Telepoint data centre, Sofia, Bulgaria — with audit logging on access to client systems.
A note on pedigree: rankloop was built by an engineer with an identity & access management background — least-privilege is a habit here, not a compliance checkbox.